What Leads to Prosocial Behaviors on Social Networking Services: A Tripartite Model
What Leads to Prosocial Behaviors on Social Networking Services: A Tripartite Model
Jungwon Kuem,Soumya Ray,M. Siponen,Sung S. Kim
2017 · DOI: 10.1080/07421222.2017.1296744
Journal of Management Information Systems · 63 Citations
TLDR
Understanding three distinct mechanisms that regulate how one’s experience at an SNS translates into commitment that leads to prosocial behavior allows SNS managers to fine-tune their service experience to promote specific prosocial behaviors.
