Users' intentions to employ a Point-Of-Sale system
Users' intentions to employ a Point-Of-Sale system
Y. Moon,W. Kim,S. Ham
2014 · DOI: 10.1080/02642069.2014.915947
17 Citations
TLDR
The integrated model is expected to help researchers and practitioners better understand why service employees choose POS for their tasks and, further, how the technology characteristics of POS and its fit-with-task characteristics in a service sector lead to service employee choices.
