User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts
User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts
Fred D. Davis
1993 · DOI: 10.1006/IMMS.1993.1022
4,994 Citations
TLDR
Overall, TAM provides an informative representation of the mechanisms by which design choices influence user acceptance, and should therefore be helpful in applied contexts for forecasting and evaluating user acceptance of information technology.