Trust and conflict within virtual inter-organizational alliances: a framework for facilitating knowledge sharing
Trust and conflict within virtual inter-organizational alliances: a framework for facilitating knowledge sharing
N. Panteli,S. Sockalingam
2005 · DOI: 10.1016/j.dss.2004.03.003
Decision Support Systems · 401 Citations
TLDR
A generic framework for understanding the dynamics of trust and conflict within the context of virtual interorganizational arrangements is presented, followed by an examination of three distinct structural forms of virtual alliances, and strategies for generating trust and minimizing dysfunctional conflict.