The who, why, and how of ai-based chatbots for learning and teaching in higher education: A systematic review
The who, why, and how of ai-based chatbots for learning and teaching in higher education: A systematic review
Wenjuan Ma,Wenjing Ma,Yongbin Hu,Xinyu Bi
2024 · DOI: 10.1007/s10639-024-13128-6
Education and Information Technologies : Official Journal of the IFIP technical committee on Education · 53 Citations
TLDR
It is found that undergraduates are the primary users, leveraging chatbots for skill and thinking development, knowledge acquisition, and motivation enhancement, and the observed positive impacts on student attitudes, motivation, and cognitive performance suggest the potential of these tools.