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The Role of Artificial Intelligence in Optimizing Supply Chain Efficiency in Smart Logistics

Nourhan Nasib,Shahenda Haraz

2025 · DOI: 10.1109/AIIT63112.2025.11082892
International conference Applied Internet and Information Technologies · 1 Citations

Abstract

This research aims to explore the transformative role of Artificial Intelligence (AI) in enhancing smart logistics systems. It explores how AI, combined with other advanced technologies such as Machine Learning (ML), the Internet of Things (IoT), and Big Data, enhances supply chain management, reduces costs, and improves operational efficiency. Additionally, the study highlights the contributions of AI in promoting sustainable practices and addressing challenges within contemporary logistics frameworks.The methodology employed is qualitative, involving an extensive review of academic literature, industry reports, and real-world case studies. Data from credible sources, including peer-reviewed journals and industry examples such as DHL and UPS, were analyzed to identify key trends and innovations in smart logistics. Through an interpretive approach, the study provides in-depth insights into the implications of AI-driven technologies for improving logistics operations, customer satisfaction, and decision-making capabilities.This research underscores the significant impact of AI on logistics transformation, offering a comprehensive understanding of its potential to revolutionize supply chain systems in the face of evolving industrial demands.