The interplay of morality, emotional labor, and customer injustice: How salesperson experiences shape job satisfaction
The interplay of morality, emotional labor, and customer injustice: How salesperson experiences shape job satisfaction
Omar S. Itani,Colin B. Gabler,2 Authors,Raj Agnihotri
2025 · DOI: 10.1016/j.indmarman.2024.11.014
Industrial Marketing Management · 8 Citations