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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

Ronald D. Moen,L. Provost,Cliff Norman

1996 · DOI: 10.1080/10686967.1998.11919154
2,797 Citations

TLDR

The slogan for quality improvement is, simply, “all improvements involve changes but not all changes are improvements,” and ENM employs this model and method to teach providers in SBHCs to identify practice changes that will lead to improved patient care and help reduce health care costs.