The effects of decision aid structural restrictiveness on cognitive load, perceived usefulness, and reuse intentions
The effects of decision aid structural restrictiveness on cognitive load, perceived usefulness, and reuse intentions
Irina Malaescu,S. Sutton
2015 · DOI: 10.1016/j.accinf.2014.02.001
International Journal of Accounting Information Systems · 32 Citations
TLDR
The results add an important piece to understanding the effect of restrictive systems in that the users that are most susceptible to dominance by decision aids are the users most willing to adopt a restrictive system that reduces the effort they must put forth and in turn reduces the knowledge they accrue from using the system.