The effect of customer incivility on employees' work effort and intention to quit: Mediating role of job satisfaction
The effect of customer incivility on employees' work effort and intention to quit: Mediating role of job satisfaction
Ali Doğantekin,E. Boğan,B. Dedeoğlu
2023 · DOI: 10.1016/j.tmp.2022.101071
Tourism Management Perspectives · 31 Citations