Technostress at work and mental health: concepts and research results.

TLDR

The concept of technostress is described and possible risks and opportunities of digital technologies at work and their effect on mental health are discussed, suggesting that well designed digital work may promote good health if it optimizes work organization or enables greater flexibility, and increases control and autonomy at work.

Abstract

PURPOSE OF REVIEW

The ongoing digitalization has profound consequences for work in modern economies. It is, therefore, important to investigate if digital technologies increase stress at work (i.e. 'technostress') and lead to impaired mental health. This article describes the concept of technostress and discusses possible risks and opportunities of digital technologies at work and their effect on mental health.

RECENT FINDINGS

Studies report that the use of digital technologies is associated with specific psychosocial demands (e.g. higher workload, complexity, conflicts between work and other life domains) and resulting psychobiological stress reactions. It is, however, still unclear if this kind of technostress causes mental disorders because epidemiological studies are missing. Yet, an increasing number of studies suggests that well designed digital work may promote good health if it optimizes work organization or enables greater flexibility, and increases control and autonomy at work.

SUMMARY

Digitalization of work seems to have both opportunities and risks for the mental health of employees. The number of studies is currently limited and further research is necessary to describe the advantages and disadvantages more precisely.