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Structured and Natural Responses Co-generation for Conversational Search

Chenchen Ye,Lizi Liao,2 Authors,Tat-seng Chua

2022 · DOI: 10.1145/3477495.3532063
Annual International ACM SIGIR Conference on Research and Development in Information Retrieval · 26 Citations

TLDR

This work designs structured dialog acts and natural response auto-encoding as two auxiliary tasks in an interconnected network architecture that allows for the concurrent generation and bidirectional semantic associations and achieves significant performance improvements.

Abstract

Generating fluent and informative natural responses while main- taining representative internal states for search optimization is critical for conversational search systems. Existing approaches ei- ther 1) predict structured dialog acts first and then generate natural response; or 2) map conversation context to natural responses di- rectly in an end-to-end manner. Both kinds of approaches have shortcomings. The former suffers from error accumulation while the semantic associations between structured acts and natural re- sponses are confined in single direction. The latter emphasizes generating natural responses but fails to predict structured acts. Therefore, we propose a neural co-generation model that gener- ates the two concurrently. The key lies in a shared latent space shaped by two informed priors. Specifically, we design structured dialog acts and natural response auto-encoding as two auxiliary tasks in an interconnected network architecture. It allows for the concurrent generation and bidirectional semantic associations. The shared latent space also enables asynchronous reinforcement learn- ing for further joint optimization. Experiments show that our model achieves significant performance improvements.