Servant leadership and perceptions of service quality provided by front-line service workers in hotels in Turkey: Achieving competitive advantage
Servant leadership and perceptions of service quality provided by front-line service workers in hotels in Turkey: Achieving competitive advantage
M. Koyuncu,R. Burke,2 Authors,Hayrullah Çetin
2014 · DOI: 10.1108/IJCHM-06-2013-0238
78 Citations