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Sentiment Analysis of Reddit Reviews on Mobile Gaming: Insights from the Gaming Community

Yavuz Selim Balcıoğlu,Ahmet Alkan Çeli̇k,Erkut Altındağ

2025 · DOI: 10.1080/10447318.2025.2464897
International journal of human computer interactions · 4 Citations

TLDR

Analysis of Reddit reviews from mobile gaming forums using Natural Language Processing shows that negative reviews are longer and more detailed, with anger, fear, and disgust being prevalent, while positive reviews feature joy and trust.

Abstract

Abstract This study analyzes 376,225 Reddit reviews from mobile gaming forums using Natural Language Processing (NLP) to examine player experiences and emotions. It explores how gaming aspects influence sentiments, the relationship between review length and experiences, and the impact of updates on sentiment and discussions. Findings show that negative reviews are longer and more detailed, with anger, fear, and disgust being prevalent, while positive reviews feature joy and trust. RPG games evoke anticipation and surprise, whereas action games elicit anger and fear. The study emphasizes the significance of initial gameplay in shaping sentiment and offers insights for developers to improve player satisfaction. Limitations include the focus on English Reddit comments and potential temporal sentiment shifts. Future research should expand to multiple languages and platforms.