Security-related factors in extended UTAUT model for NFC based mobile payment in the restaurant industry
Security-related factors in extended UTAUT model for NFC based mobile payment in the restaurant industry
Jalayer Khalilzadeh,A. Ozturk,Anil Bilgihan
2017 · DOI: 10.1016/J.CHB.2017.01.001
Computers in Human Behavior · 536 Citations
TLDR
The study results indicated that the proposed model provides approximately 20% greater explanatory power and predictive accuracy than the original UTAUT model and demonstrates strong evidence of the effects of risk, security, and trust on customers' intentions to use NFC-based MP technology in restaurant settings.