Relational agents: a model and implementation of building user trust
Relational agents: a model and implementation of building user trust
T. Bickmore,Justine Cassell
2001 · DOI: 10.1145/365024.365304
International Conference on Human Factors in Computing Systems · 531 Citations
TLDR
This work describes a model of social dialogue, an implementation in an embodied conversation agent, and an experiment in which social dialogue was demonstrated to have an effect on trust, for users with a disposition to be extroverts.