Quantifying Exclusion for Digital Products and Interfaces
Quantifying Exclusion for Digital Products and Interfaces
Joy Goodman-Deane,M. Bradley,S. Waller,P. Clarkson
2020 · DOI: 10.1007/978-3-030-43865-4_15
6 Citations
TLDR
A new model of digital exclusion is proposed, supported by the identification of key user characteristics that affect digital exclusion, and three different approaches for using this model in practice to estimate the inclusivity of a digital interface are outlined.