Personification of the Amazon Alexa: BFF or a Mindless Companion
Personification of the Amazon Alexa: BFF or a Mindless Companion
Irene Lopatovska,Harriet Williams
2018 · DOI: 10.1145/3176349.3176868
Conference on Human Information Interaction and Retrieval · 153 Citations
TLDR
A study of Amazon Alexa usage and explored the manifestations and possible correlates of users' personification of Alexa to understand whether expressions of personifications are caused by users' emotional attachments or skepticism about technology's intelligence.