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Organizing for digital servitization: A service ecosystem perspective

Alexey Sklyar,C. Kowalkowski,B. Tronvoll,David Sörhammar

2019 · DOI: 10.1016/J.JBUSRES.2019.02.012
Journal of business research · 473 Citations

TLDR

Adopting a service ecosystem perspective, this work analyzes interfirm and intrafirm change processe in the oil and gas industry from a servicecosystem perspective.

Abstract

Harnessing digital technology is of increasing concern as product firms organize for service-led growth. Adopting a service ecosystem perspective, we analyze interfirm and intrafirm change processe ...