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Next-Generation Restaurant Management System with AI-Powered Food Recommendation, Live Chat Support, and Predictive Analytics

M. Bhuvaneswari

2026 · DOI: 10.26562/irjcs.2026.v1306.02
International Research Journal of Computer Science · 0 Citations

TLDR

This project introduces a Next-Generation Restaurant Management System that combines artificial intelligence, machine learning, predictive analytics, and live chatbot support to create a smarter and more personalized dining experience.

Abstract

The rapid growth of intelligent technologies has changed the way restaurants manage customer services and daily operations. This project introduces a Next-Generation Restaurant Management System that combines artificial intelligence, machine learning, predictive analytics, and live chatbot support to create a smarter and more personalized dining experience. The system is designed to simplify restaurant activities such as food ordering, table reservations, inventory monitoring, and customer interaction through an integrated digital platform. An AI-based recommendation engine analyses customer preferences, previous orders, and dining patterns to suggest suitable meals, helping users make faster and more satisfying choices. Predictive analytics is used to identify popular dishes, estimate demand during peak hours, and support better inventory planning to reduce food wastage and improve business efficiency. In addition, a real-time chatbot provides instant assistance for menu browsing, order tracking, reservation management, and customer queries, ensuring quick and continuous support without delays. The backend of the system is developed using Flask and machine learning techniques, while the frontend offers an easy-to-use and interactive interface for both customers and restaurant administrators. By combining intelligent automation with personalized recommendations and smart restaurant management features, the proposed system improves operational performance, enhances customer satisfaction, and provides a scalable solution for modern digital dining environments.