Marketing digital technology adoption in rural district health directorates in Ghana: insights from the Lambussie polyclinic
Marketing digital technology adoption in rural district health directorates in Ghana: insights from the Lambussie polyclinic
T. Nassè,Esther Gan,M. Sampson
TLDR
The extent to which digital tools can enhance traditional procurement systems and improve service delivery in resource-limited environments is explored and the findings support the need for investing in digital procurement infrastructure in underserved areas.
Abstract
This study aims to examine the effect of digital technology adoption on procurement practices in a rural health-care setting in Ghana. It explores the extent to which digital tools can enhance traditional procurement systems and improve service delivery in resource-limited environments.
The research adopts a quantitative approach, guided by the resource-based theory (RBT). Data was collected through structured questionnaires administered to procurement and administrative staff at the Lambussie Polyclinic.
The study reveals that digital technology adoption has a significant effect on supplier selection with β = 0.712, T = 13.910 and p = 0.000. In addition, it is found that digital technology adoption has a significant effect on risk management with β = 0.623, T = 10.556 and p = 0.000. Finally, it is found that digital technology adoption has a significant effect on inventory management with β = 0.568, T = 8.675 and p = 0.000.
The findings support the need for investing in digital procurement infrastructure in underserved areas. This includes extending national e-procurement platforms to rural facilities, training staff and ensuring basic infrastructure like internet connectivity and stable power supply.
This study contributes to the limited literature on digital procurement in rural Sub-Saharan Africa, offering context-specific evidence from Ghana on how digital tools can improve procurement governance and health system performance.