Laravel Integration Validates E Commerce and Workshop Services

General Background: Web-based digitalization supports micro, small, and medium enterprises in organizing transactions, customer services, and business data through more structured systems. Specific Background: The studied batik enterprise still used manual transaction recording and workshop booking management, causing inefficiencies in sales data, payment confirmation, shipping cost calculation, and order administration. Knowledge Gap: Previous studies generally discussed e-commerce systems and booking systems separately, while integrated backend development for both services in one platform remained less emphasized. Aims: This study developed a Laravel-based backend that integrates e-commerce and workshop booking services using a Waterfall development model. Results: The backend was built with MVC architecture, MySQL database, Tripay payment gateway, and RajaOngkir API to support authentication, product management, shopping cart, checkout, online payment, automatic shipping cost calculation, workshop booking, payment webhook, and admin dashboard. Black-box testing on 12 main scenarios showed that all scenarios were successful, achieving a 100% functional success rate. Novelty: The system combines product transactions, workshop reservations, digital payment processing, shipping cost automation, webhook synchronization, and administrative monitoring in one backend architecture. Implications: The developed backend provides an integrated digital service foundation that reduces manual dependency and supports more efficient product transactions, workshop booking, and administrative management.

Highlights• Twelve black-box scenarios produced a 100% successful functional outcome.• Tripay and RajaOngkir supported automated payment and shipping cost processes.• Admin dashboard centralized transaction monitoring and reservation management.

KeywordsLaravel Backend; E-Commerce; Workshop Booking; Payment Gateway; Black-Box Testing