Improving performance aligning business analytics with process orientation
Improving performance aligning business analytics with process orientation
M. Ladeira,Paulo Tarso Vilela de Resende,3 Authors,Reinaldo Lopes Ferreira
2013 · DOI: 10.1016/j.ijinfomgt.2012.11.011
International Journal of Information Management · 34 Citations
TLDR
The results demonstrate that the direct effects among BPO, analytical indicators and performance can be taken as statistically significant and the findings also demonstrate that BPO and analytical indicators can be take as predictors of performance.