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Implementing a nationwide quality improvement approach in health services.

A. Sahel,V. Debrouwere,3 Authors,Abdelali Alaoui Belghiti

2015 · DOI: 10.1108/LHS-04-2014-0042
Leadership in Health Services · 11 Citations

TLDR

This intervention is an example of MoH leadership that has succeeded in introducing transparency and accountability mechanisms (ranking and performance disclosure) as leverage to change the management culture of the public health services; setting up a reward system to reinforce motivation and adapting continuously the intervention to enhance its sustainability and acceptability.