Impact of Digital Transformation on Organizational Resilience

the current study investigates how digital transformation influence organizational resilience through mediating role of organizational agility and ambidextrous innovation in kingdom of Saudi Arabia. The quantitative research technique was used, and data was collected through purposive sampling and convenience sampling techniques from 500 employees (i.e., CEOs, Project managers, and Supervisors) working in 47 public and private manufacturing organizations operating in Saudi Arabia. A cross-sectional technique was adopted, and monkey survey was used to develop survey. The survey was sent in both English and Arabic language using a Facebook and Emails. The data was analyzed using both SPSS version 20 and PLS-SEM version 4.0. Result revealed that digital transformation is positively and significantly influcne organizational resilience. Futhermore, both organizational agility and ambidextrous innovation postively and significantly mediated the relationship between digital transformation and organizational resilience. The current study suggest that digital transformation is an innovative process that helps firms to manage uncertainty and change and overcome obstacles. Enterprises in the manufacturing industry should pursue digital transformation strategies that maximize business information management by integrating digital technology deeply into sales, production, and management, enabling network cooperation and intelligent manufacturing. Lastly, this study proposed that higher relational resilience helps organizations to create strong cohesiveness with workers, customers, and investors during crises, enabling them recover.