Identification and quantification of benefits is more challenging and complex for ERP II than
Identification and quantification of benefits is more challenging and complex for ERP II than
S. Eckartz,M. Daneva,R. Wieringa,J. Hillegersberg
2009
0 Citations
TLDR
A three-dimensional conceptual benefit framework is developed that is build upon several benefit dimensions and the balanced scorecard approach to help in the identification, realization and assessment of ERP benefits.