How Much Information?: Effects of Transparency on Trust in an Algorithmic Interface
How Much Information?: Effects of Transparency on Trust in an Algorithmic Interface
René F. Kizilcec
2016 · DOI: 10.1145/2858036.2858402
International Conference on Human Factors in Computing Systems · 630 Citations
TLDR
This work focuses on how transparent design of algorithmic interfaces can promote awareness and foster trust, using an online field experiment to test three levels of system transparency in the high-stakes context of peer assessment.