Harnessing Digital Transformation for Sustainable Operations: A Comprehensive Review of Strategies, Challenges, and Future Directions

Digital transformation is increasingly being recognized as a key enabler towards sustainable business practices in most sectors. However, despite its promise, many organizations are challenged with the adoption of digital technologies for sustainability goals, especially in very resource-intensive sectors such as agriculture, manufacturing, and retail. This study aims to explore the role of digital transformation towards enhancing sustainability in business processes, identifying key strategies, challenges, and emerging themes along the way. The research investigated digital technologies’ integration with sustainable operations using a comprehensive review of literature and considering previous research to critically analyze how salient themes have changed and what implications they have for sustainability.

The findings determine that digitalization has a key influence on making operations more efficient, green innovation, and green supply chain management more effective. Applying digital technologies, e.g., AI, IoT, and analytics, has been proved to accomplish resource optimization, reduce waste, and make industries carbon neutral. The study discovers emerging issues, such as the intersection of digital technologies and sustainable goals, and growing issues, such as the influence of digitalization on supply chains and green economic efficiency. The study also discovers an emerging issue in digital tool usage in retail supply chains, indicating growth towards enhancing sustainability in retail activities.