Exploring the Impact of Artificial Intelligence on Supply Chain Management Performance: A Scoping Review

TLDR

Findings reveal a significant influence of AI on various aspects of SCM, including demand forecasting, inventory management, and logistics optimization, and AI-driven solutions demonstrate promising potential in mitigating supply chain disruptions and enhancing responsiveness to market dynamics.

Abstract

This scoping review examines the impact of Artificial Intelligence (AI) on Supply Chain Management (SCM) performance. Through a comprehensive analysis of existing literature, this study aims to elucidate the role of AI in enhancing SCM efficiency and effectiveness. Methodologically, a systematic search of scholarly databases was conducted, yielding a collection of relevant articles. Findings reveal a significant influence of AI on various aspects of SCM, including demand forecasting, inventory management, and logistics optimization. Moreover, AI-driven solutions demonstrate promising potential in mitigating supply chain disruptions and enhancing responsiveness to market dynamics. This review contributes to a deeper understanding of the transformative potential of AI in SCM, highlighting avenues for future research and practical implications for industry stakeholders.