Evaluating the Implementation of Management Information Systems using the HOT-Fit Framework: A Case Study in Hospital X, Manado City

The Implementation of a Management Information System in the Pharmacy Department of Hospital X often experiences disruptions in internet connectivity. This study aims to determine the relationship between Human, Organization, and Technology factors and the Benefits of using the management information system in Hospital X. This research adopts a quantitative approach. Primary data were collected through questionnaires and direct interviews with respondents in the Pharmacy Department of Hospital X. The results indicate that Human, Organization, and Technology factors significantly influence the Benefits of using the management information system in Hospital X.