Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design
Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design
Thiemo Wambsganss,Anne Höch,Naim Zierau,Matthias Söllner
2021 · DOI: 10.1007/978-3-030-86790-4_37
Wirtschaftsinformatik · 30 Citations
TLDR
This paper proposes preliminary requirements and design principles for a value-sensitive design of CAs, and evaluates the preliminary principles with an expert-based evaluation, confirming that an ethical approach for design CAs might be promising for certain scenarios.