ERP implementation through critical success factors' management
ERP implementation through critical success factors' management
Olivier Françoise,M. Bourgault,R. Pellerin
2009 · DOI: 10.1108/14637150910960620
Business Process Management Journal · 194 Citations
TLDR
This work identified practical activities that are essential for managing enterprise resource planning (ERP) implementation projects and that answer to the expectations of the widely recognized critical success factors (CSFs).