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Enhancing User Experience in QR-Based Restaurant Ordering Systems Using Authentication-Free Ordering and Dynamic QR Verification

P. Sahu

2026 · DOI: 10.22214/ijraset.2026.83036
International Journal for Research in Applied Science and Engineering Technology · 0 Citations

TLDR

This study suggests an authentication-free QR ordering system which can help users to order instantaneously and cut down the waiting time of users, and includes a dynamic QR verification system with time-sensitive, session-specific tokens to address the security risks of unauthenticated access, including fraudulent remote orders.

Abstract

The restaurant sector has quickly adapted to a digitalized environment, with QR codes on menus taking the place of

traditional printed menus to enhance hygiene and speed up operations. Most of the current digital ordering systems, however,

require a user to log in (create an account or confirm OTP), which adds an unnecessary hurdle during short dining sessions.

This study suggests an authentication-free QR ordering system which can help users to order instantaneously and cut down the

waiting time of users. The system also includes a dynamic QR verification system with time-sensitive, session-specific tokens to

address the security risks of unauthenticated access, including fraudulent remote orders. This architecture harmonizes the

convenience for customers, operational efficiency, and system accountability, while also providing real-time administrative

dashboard for inventory management. The QR Code technology is a significant advancement for restaurant automation,

offering a dynamic QR code, authentication-free system, and digital menu, all of which enhance the user experience.