Enhancing Technical Documentation through Intelligent Text Summarization Techniques
Rajpal Kaur
TLDR
This study investigates the use of text summarizing techniques in technical documentation workflows to address the issues and improve the overall quality, usability, and efficacy of such content, and proposes a hybrid model that combines these approaches to achieve a balance of clarity and accuracy.
Abstract
In an era of fast digital transformation, technical documentation is more important than ever in aiding user knowledge, upkeep of systems, and operational efficiency across a variety of organizations. However, the ever-growing complexity of software platforms, enterprise applications, and IT infrastructures has resulted in a massive amount of technical content that is challenging to navigate and time-consuming to comprehend. Users, including developers, executives, end users, and support engineers, deserve accurate and easily accessible documentation. This study investigates the use of text summarizing techniques in technical documentation workflows to address the issues and improve the overall quality, usability, and efficacy of such content. Text Summarization (TS) entails condensing extensive text into brief forms while preserving its basic meaning. In technical documentation, this feature promotes faster information extraction, comprehension, and user engagement. The study defines two main summary techniques—extractive and abstractive—and assesses their efficacy in a documentation setting. Extractive summarization extracts essential lines or phrases straight from the source material while keeping the underlying structure and vocabulary, which is especially useful in circumstances that need technical precision. In contrast, abstractive summarization paraphrases and rewrites the text in a more reduced manner, resulting in greater fluidity and readability. This study proposes a hybrid model that combines these approaches to achieve a balance of clarity and accuracy. The process involves integrating traditional and transformer-based models like BERT, T5, and PEGASUS to technical documentation datasets. Using supervised fine-tuning and domain-specific corpora, the models are trained to provide summaries that are suited to different user needs. Finally, using text summarizing algorithms in technical documentation is a significant step toward more efficient, userfriendly, and intelligent content delivery. This study establishes the groundwork for creating adaptable documentation systems that match the changing needs of current users.
