Enhancing adaptive competencies of frontline employees through digital transformation in rapidly changing work environments
Enhancing adaptive competencies of frontline employees through digital transformation in rapidly changing work environments
Himani Arora,P. B. Kiran,Sunil Kumar
2025 · DOI: 10.1007/s13198-025-02931-0
2 Citations
TLDR
It is concluded that embracing digital transformation is crucial for equipping frontline employees with the essential skills and competencies to succeed in evolving business landscapes by streamlining processes and enabling access to digital resources.