E-Commerce in Rural India and Challenges
E-Commerce in Rural India and Challenges
Smt. Manda Savithri
2026 · DOI: 10.37648/ijps.v21i02.048
International journal of professional studies · 0 Citations
TLDR
E-commerce in rural India is experiencing a boom, but it is also confronted with challenges such as inadequate infrastructure, low digital literacy, a lack of trust in online transactions, language barriers, and the need to adapt platforms to meet local needs.
Abstract
E-commerce in rural India is experiencing a boom, which can be attributed to the increasing use of internet and
smartphones as well as the digital initiatives undertaken by the government. This growth has created new markets forlocal artisans and farmers, but it is also confronted with challenges such as inadequate infrastructure (roads, power),low digital literacy, a lack of trust in online transactions (which favours cash on delivery), language barriers, and theneed to adapt platforms to meet local needs. In order to fully unlock its potential, it is necessary to place an emphasison digital skill training, localized content, and improved logistics. E-commerce, or the buying and selling of productsand services on the Internet, is fast changing India's economy, especially in the country's rural regions. With a focuson the significance of rising internet and smartphone penetration in opening up access to online marketplaces, thisstudy delves into the main forces propelling India's booming e-commerce sector. This research, which relies onsecondary sources including publications, journals, reports, and conference proceedings, shows that e-commerce isone of India's most dynamic and promising industries, with tremendous room for expansion. There has been a markedincrease in investment in India's e-commerce sector, and experts believe that this trend will continue. The tendency isfurther highlighted in the joint study by ASSOCHAM and Forrester, which predicts that online sales would increasefrom 30billionin2016to120 billion in 2020, a 51% yearly growth rate. Rising demand for digital services, shiftingconsumer tastes, and government programs to bring internet access to underserved regions are all factors propellingthis growth.