Digital transformation of supply chain management: trends and prospects

Digital transformation of supply chain management is becoming a key competitiveness factor for companies around the world. The introduction of modern technologies such as the Internet of Things (IoT), artificial intelligence (AI), blockchain and robotics significantly affect information flows and the efficiency of business processes, reducing costs and improving the quality of customer service and logistics. But still, there is not yet a general approach to assessing the potential impact of these technologies on the supply chain. The main contribution of the proposed approach is that it integrates firm digital transformation in the supply chain such as Amazon, Walmart and DHL through exhaustive and flexible assessment tools. The approach provides not just the measurement of current situation but also prediction for future situation, so it can be utilized as a powerful logistics and supply chain management strategic planning tool. The findings suggest enhanced supply chain performance at Amazon, Walmart and DHL by virtue of digitalization. time in the warehouse by 30-40%, increased inventory accuracy to 99% and reduced delivery costs by 25-40%. These modifications verify that digital transformation business processes in logistics work. Digitizing supply chains results in so many benefits in terms of increased operational efficiency, lower costs and better service to customers. Their replacement by newer technologies has made the system more flexible and responsive to changes in supply and demand. The study results emphasise the importance of incorporating digital offerings to remain competitive in international markets.