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Cyber Security Challenges and Readiness in India Tourism Sector: A Comprehensive Study on Threats, Data Privacy, and Regional Preparedness

M. Kumavat

2025 · DOI: 10.22214/ijraset.2025.72927
International Journal for Research in Applied Science and Engineering Technology · 0 Citations

TLDR

Recommendations include targeted awareness campaigns, improved security infrastructure, standardized government guidelines, and stricter enforcement of data protection regulations to strengthen trust and ensure safer digital experiences for tourists in India.

Abstract

India’s tourism industry, a vital contributor to economic growth, has rapidly embraced digital platforms for bookings,

payments, and travel management. However, this digital transformation has exposed tourists, tourism businesses, and

government portals to a growing range of cyber threats. Tourists face risks such as phishing, fake booking websites, and

insecure Wi-Fi, while businesses and government tourism portals are vulnerable to data breaches, ransomware, and outdated

security practices. This study investigates the cyber security challenges in India’s tourism ecosystem, assessing threats to tourists,

vulnerabilities in tourism businesses, the security posture of government tourism websites, and data privacy practices involving

travelers’ personal information. A mixed-methods approach combining surveys, interviews, and analysis of secondary data was

used to evaluate awareness levels, existing security measures, and regional differences in cyber readiness across key tourist

states like Goa, Kerala, and Rajasthan. The findings reveal significant gaps in cyber security awareness and inconsistent

adoption of best practices, highlighting the urgent need for coordinated efforts among tourists, businesses, and government

agencies. Recommendations include targeted awareness campaigns, improved security infrastructure, standardized government

guidelines, and stricter enforcement of data protection regulations to strengthen trust and ensure safer digital experiences for

tourists in India.