Cyber Security Challenges and Readiness in India Tourism Sector: A Comprehensive Study on Threats, Data Privacy, and Regional Preparedness
Cyber Security Challenges and Readiness in India Tourism Sector: A Comprehensive Study on Threats, Data Privacy, and Regional Preparedness
M. Kumavat
2025 · DOI: 10.22214/ijraset.2025.72927
International Journal for Research in Applied Science and Engineering Technology · 0 Citations
TLDR
Recommendations include targeted awareness campaigns, improved security infrastructure, standardized government guidelines, and stricter enforcement of data protection regulations to strengthen trust and ensure safer digital experiences for tourists in India.
Abstract
India’s tourism industry, a vital contributor to economic growth, has rapidly embraced digital platforms for bookings,
payments, and travel management. However, this digital transformation has exposed tourists, tourism businesses, andgovernment portals to a growing range of cyber threats. Tourists face risks such as phishing, fake booking websites, andinsecure Wi-Fi, while businesses and government tourism portals are vulnerable to data breaches, ransomware, and outdatedsecurity practices. This study investigates the cyber security challenges in India’s tourism ecosystem, assessing threats to tourists,vulnerabilities in tourism businesses, the security posture of government tourism websites, and data privacy practices involvingtravelers’ personal information. A mixed-methods approach combining surveys, interviews, and analysis of secondary data wasused to evaluate awareness levels, existing security measures, and regional differences in cyber readiness across key touriststates like Goa, Kerala, and Rajasthan. The findings reveal significant gaps in cyber security awareness and inconsistentadoption of best practices, highlighting the urgent need for coordinated efforts among tourists, businesses, and governmentagencies. Recommendations include targeted awareness campaigns, improved security infrastructure, standardized governmentguidelines, and stricter enforcement of data protection regulations to strengthen trust and ensure safer digital experiences fortourists in India.