Customer Churn Analysis
Customer Churn Analysis
Tahseen Begum,E. Pravallika,M. Rushitha,K. Kavya
TLDR
Customer churn analysis is a critical process for businesses to understand the reasons why customers stop using their products or services and identifying patterns that can indicate potential churn.
Abstract
Abstract: Customer churn analysis is a critical process for businesses to understand the reasons why customers stop using their products or services. It involves examining customer data and identifying patterns that can indicate potential churn. By analyzing this data, businesses can take proactive measures to retaincustomers, such as improving the quality of their offerings or targeting specific customer segments. Ultimately, effective customer churn analysis can help businesses reduce customer churn and increase profitability.