Conversational AI agents in education: an umbrella review of current utilization, challenges, and future directions for ethical and responsible use
Conversational AI agents in education: an umbrella review of current utilization, challenges, and future directions for ethical and responsible use
Amrita Ganguly,Nafisa Mehjabin,Aqdas Malik,Aditya Johri
2025 · DOI: 10.1007/s43681-025-00916-0
AI and Ethics · 2 Citations
TLDR
An umbrella review of Conversational AI agents within education reveals gaps in CAI frameworks: lack of end-to-end design guidance, weak CAI specific usability methods, unclear pedagogical guidance and classroom implementation strategies, and limited AI literacy support.