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Competencies for the artificial intelligence age: visualisation of the state of the art and future perspectives

Mónica Santana,M. Díaz-Fernández

2022 · DOI: 10.1007/s11846-022-00613-w
Reviews of Management Sciences · 74 Citations

TLDR

An in-depth analysis of the literature on the competencies for implementing and leveraging artificial intelligence within organisations is performed, highlighting the most prominent, basic, specialised and emerging themes, and providing a performance measure analysis of this field.

Abstract

The objective of this paper is to perform an in-depth analysis of the literature on the competencies for implementing and leveraging artificial intelligence (AI) within organisations. From a bibliometric study using SciMat with articles from the Web of Science database, we identified 421 papers published between 1992 and 2020. This study offers a systematisation of the competencies and skills for AI, highlighting the most prominent, basic, specialised and emerging themes, and providing a performance measure analysis of this field. In addition, major challenges and a research agenda are discussed. The organisational challenge is to achieve a workforce with the necessary digital competencies, and to adapt human resource management practices to AI challenges.