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Communication and loyalty among knowledge workers: a resource of the firm theory view

Alan D. Smith,William T. Rupp

2002 · DOI: 10.1108/13673270210434359
Journal of Knowledge Management · 130 Citations

TLDR

The traditional methods of managing human capital, creativity, innovation, and the learning culture within an organization have long over‐shadowed the management of the professional intellect and the interaction of these factors allow nurturing organizations the ability to thrive in the face of today's rapid changes.