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Chatbots: A Popular Customer Experience Tool

Khan Saquib Dilshad Ahmed

2024 · DOI: 10.36948/ijfmr.2024.v06i01.11715
International Journal For Multidisciplinary Research · 0 Citations

TLDR

Artificial intelligence-powered chatbots play a vital role in enhancing customer experience by providing quick, convenient, and personalized service.

Abstract

In today's competitive landscape, customer experience is essential for businesses to succeed.

Technology is reshaping service, customer experiences, and customer relationship

management. AI-powered chatbots play a vital role in enhancing customer experience by

providing quick, convenient, and personalized service.