CampusFlow: Academic Communication and Service Automation with IoT Integration

Modern educational institutions are transitioning toward smart digital ecosystems, yet many still rely on manual operations for notice distribution, attendance marking, and service request handling. This research presents CampusFlow, a unified smart-campus solution that digitalizes essential campus operations through a centralized communication portal integrating Internet of Things (IoT), Artificial Intelligence (AI), Robotic Process Automation (RPA), and blockchain technology. The system enables real-time notifications, automated attendance tracking via IoT-enabled smart ID cards, AI-powered chatbot assistance, and automated service workflows for certificate requests and grievance submissions. Implementation results demonstrate a 95% reduction in manual attendance effort, 24-hour service request processing (reduced from 2-3 days), and 98% IoT scanning accuracy. User evaluation shows 87% ease of navigation, 90% preference for chatbot-assisted queries, and 93% satisfaction with service accessibility. This integrated approach transforms traditional campus operations into an efficient, student-friendly digital environment, contributing to Smart Campus initiatives in India