Assessing Organizational Behavior: A Case Study in a Colombian Retail Store

Organizational behavior (OB) theory researches the effect of the human behavior within an organizational environment, focusing on improving the organizational effectiveness by reducing behaviors such as absenteeism and staff turnover (Robbins and Judge, 2013; Organ, 2018), which negatively affects the organizational performance. OB theory is a multi-faceted discipline with a major contribution from behavioral sciences and evidence-based practices. OB uses the measurement and analysis of human behaviors to maximize employees’ productivity and maximize the Abstract