Artificial Intelligence in Supply Chain Management

Given the recent surge in AI technology, companies are increasingly using it as part of their supply chain. This paper explores how different types of Artificial Intelligence can be used to improve supply chain activities. AI can help overall functions or specific parts of the supply chain including planning, sourcing, manufacturing, delivering and returning. The paper analyzes Amazon as a case study, as they have implemented AI in almost all aspects of their supply chain, from ordering a product to receiving it at your doorstep. Finally, limitations and challenges to implementing the AI are discussed.