Artificial Intelligence Applications in the Supply Chain: A Narrative-Umbrella Review
Artificial Intelligence Applications in the Supply Chain: A Narrative-Umbrella Review
Laura Silva-Leyva,Ulises Martínez-Contreras,Arturo Woocay-Prieto,Carlos Ronquillo-Salas
2025 · DOI: 10.35429/jsi.2025.9.23.1.1.10
Revista de Innovación Sistemática · 0 Citations
TLDR
This research highlighted advances in various areas of the supply chain and identified opportunities in topics such as reverse logistics, environmental sustainability, returns automation, and the integration of AI with other technologies.
Abstract
Traditional statistical methods present limitations in the face of
exponential data growth and the complexity of modern supply chains[SCs]. Artificial Intelligence [AI], with its ability to handle massive data,is gaining relevance. Therefore, it is interesting to understand, based onrecent scientific publications, which AI algorithms are gainingimportance, as well as their impact on the field. A search was conductedfor systematic literature review articles on AI applications in SCs,identifying key areas and algorithms employed, their contributions, andpotential future research. The selected articles were in English, had tocontain the words "systematic review" in the title, and were due to bepublished between 2021 and 2025. They highlighted advances in variousareas of the supply chain and identified opportunities in topics such asreverse logistics, environmental sustainability, returns automation, andthe integration of AI with other technologies.