An Overview of Trust Repair after Privacy Violations in Social Media
An Overview of Trust Repair after Privacy Violations in Social Media
Fei Li,Jing Liu
TLDR
The harms and manifestations of privacy infringement on social media, strategies for trust restoration by social media platforms after privacy breaches, and the impact of user privacy literacy on trust restoration in social media are explored.
Abstract
With the popularity of social media, users’ privacy has attracted more and more attention. The business model and functions of social media platforms expose users to the risk of information tracking, analysis and abuse from all sides, and even more and more users are exposed to a variety of private information. Although privacy violations emerge in an endless stream, users’ privacy literacy can help repair users’ trust in social media to some extent. This article aims to explore the harms and manifestations of privacy infringement on social media, strategies for trust restoration by social media platforms after privacy breaches, and the impact of user privacy literacy on trust restoration in social media.
