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AI-Powered Personal Assistants: The Future of Customer Interaction

Dr. Alice White,Dr. George Adams

2025 · DOI: 10.71465/ajainn672
American journal of artificial intelligence and neural networks · 0 Citations

TLDR

The evolution of AI-powered personal assistants, their applications in customer service, and their potential to transform industries such as retail, healthcare, and finance are explored.

Abstract

AI-powered personal assistants are rapidly becoming an integral part of customer interaction across various industries, offering personalized, efficient, and automated solutions. These assistants utilize advanced machine learning, natural language processing, and speech recognition technologies to understand and respond to customer queries. This article explores the evolution of AI-powered personal assistants, their applications in customer service, and their potential to transform industries such as retail, healthcare, and finance. Additionally, the article discusses the challenges, ethical considerations, and future directions for AI-powered personal assistants in enhancing customer experience