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AI in operations management: applications, challenges and opportunities

Ali K. Dogru,B. Keskin

2020 · DOI: 10.1007/s42488-020-00023-1
Journal of Data, Information and Management · 51 Citations

TLDR

This study review recent applications of AI in operations management (OM) and supply chain management (SCM) considers the innovations in healthcare, manufacturing, and retail operations, since collectively, these three areas represent a majority of the AI innovations in business as well as growing problem areas.